Cancel Subscription

The Cancel Subscription tab allows you to permanently terminate your active application subscription on the FluxCloud. This action is irreversible and should only be used if you're certain you no longer need the application or its data.

How To Access

Applications → Management → Manage App → Global App Management → Cancel Subscription

Open the Management tab in the Applications menu, select an application from My Active Apps, click Manage, then go to the Global App Management section and open the Cancel Subscription tab.


Overview

You can view the current end date of your subscription directly in the Cancel Subscription panel. Example:

"Currently your application is subscribed until 17/07/2025, 05:26:58."

What Happens When You Cancel

  • The application is immediately removed from the Flux network.

  • All associated data will be lost permanently.

  • The app will no longer be recoverable unless you have made a manual backup using the Backup/Restore tool.


Finalizing Cancellation

Follow these steps to cancel your application subscription:

Once your changes are configured and you're ready to proceed, follow these steps:

  1. Generate Cancel Message

    • Click Compute Cancel Message to generate a JSON-formatted message.

  2. Sign the Message

    • Web3 Wallet (Zelcore, MetaMask, SSP): Click the wallet icon.

    • Email Login: Click the Flux SSO/Email button

    • Once signed, the Signature field will auto-fill.

  3. Submit Cancellation

    • Click Cancel Application to confirm.

    • Your app cancellation will begin processing.

⏱ Cancellation is typically effective within 30 minutes, and your app will be fully removed from the network within approximately 3 hours.


Alternatives To Cancelling

If you're unsure, consider the following options before canceling:

  • Backup & Migrate your app to another FluxNode.

  • Reduce resource usage (e.g., CPU, RAM, Storage) to lower costs.

  • Contact Flux Support for optimization advice.


Frequently Asked Questions

Can I pause instead of canceling?

No. Currently, there is no pause feature. You must cancel and redeploy if you wish to stop and restart usage.


What happens to my billing?

Once canceled, no further billing occurs. However, any remaining time on your subscription will be forfeited.


Can I retrieve my data after canceling?

No. Canceling the subscription results in permanent data loss. Always back up before canceling.

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